Living in Lancashire wave 31

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Purpose This wave looked at people's views on their local area and on local public services, health and economic development.
Subject Quality of life
Satisfaction with the council
Commissioned by Corporate Research and Intelligence Team, Policy Unit
Geographic area All of Lancashire
Method Questionnaire - postal
Consultation with Life in Lancashire panel
Date 19/11/2010 - 10/12/2010
Undertaken by Corporate Research and Intelligence Team, Policy Unit


Number in sample 4026
Number of responses 1972
Response rate 48%
Key findings Around four fifths of respondents are satisfied with their local area as a place to live. BME respondents and those living in east Lancashire are more likely to be dissatisfied.

The aspects that respondents think are most important in making somewhere a good place to live are the level of crime, health services and clean streets. The aspects that most need improving in respondents' local areas are road and pavement repairs and activities for teenagers
Three fifths of respondents or more are satisfied with local services (GP, dentist, hospital, fire and rescue and police).

Opinion is divided on whether the local district councils and Lancashire County Council provide value for money.

Most respondents feel informed about how and where to vote and how their council tax is spent. However, around three fifths do not feel well informed about other aspects of the county council (e.g. performance, how to complain).

Respondents who feel very well informed about the county council are more likely to strongly agree that the quality of county council services is good.

Around half of respondents are satisfied with how their local district council runs things and two fifths are satisfied with the way Lancashire County Council runs things.

The majority of respondents feel safe outside in their local area during the day. This drops to around three fifths after dark.

Most respondents don't think there is much of a problem with various aspects of anti-social behaviour in their local area. The biggest issue is rubbish or litter lying around (34% think it is a very or fairly big problem).

Around two thirds of respondents feel they are in very good or good health while only around one in ten think their health is bad or very bad
One in six respondents have used public transport to get to work in the last 12 months. The most common reasons given for not using public transport to get to work are the time it takes, the cost and the lack of service.

Three fifths of respondents think job prospects in Lancashire will get worse over the next two years. A quarter of respondents are learning new skills to improve their job prospects.

A quarter of respondents are qualified to degree level (or equivalent) but a fifth have no formal qualifications.
Outcomes The Safer Lancashire Partnership has set up a communication network of communications specialists from all community safety partner agencies across Lancashire. In the coming months, a countywide partnership communication campaign will be developed, based on clear research and intelligence, for the five priority areas of alcohol, ASB, domestic abuse, hate crime and road safety. The aim of the campaign is to show you that agencies in Lancashire take crime and ASB seriously and we are working collectively to encourage reporting, to provide appropriate support and advice for victims and to bring offenders to justice. If you want to find out more information about Safer Lancashire or read the partnership Community Safety Agreement, please visit the Safer Lancashire website at:

The responses you gave us on economic development have contributed to a number of important projects.
- The information about skills has been used to assess the economic conditions in the area which will help us to prioritise where we need to improve the local economy.
- The trend of more highly skilled people travelling further to work is consistent with other studies done in recent years and nationally. This information is important to help us understand our approach to employment and residential
- The trends seen in the results for different parts of the county, for example around skill levels, support the county council's current economic strategy.

Project document(s)



Contact information

For more information about this research contact:

Melissa Sherliker
01772 535019