Environment Directorate Services Customer Experience Project
| Purpose | To assess the level of awareness residents have of the Environment Directorate services, how responsive the services are viewed to be, and how to improve the level of awareness and responsiveness. |
|---|---|
| Subject |
Countryside services Cycle facilities Footpaths, bridleways and rights of way Public transport Road and pavement maintenance and repairs Road safety Street lighting The environment Traffic management, traffic calming measures Waste and recycling facilities |
| Commissioned by | Janet Wilson Environment Commissioning Manager Janet.Wilson@lancashire.gov.uk 01772 538647 |
| Geographic area |
Burnley |
|---|---|
| Method |
Focus group |
| Consultation with |
Special interest group |
| Date | 07/01/2013 - 01/05/2013 |
| Undertaken by | Catherine Shutt Graduate Management Trainee Catherine.Shutt@lancashire.gov.uk 01772 533482 Heather Walmsley Graduate Management Trainee Heather.Walmsley@lancashire.gov.uk 01772 535015 |
Project document(s)
Report(s)
Contact information
For more information about this research contact:
Michael Walder
Senior Policy Officer
01772 533637
Email: Michael.walder@lancashire.gov.uk