Environment Directorate Services Customer Experience Project

New Search

Purpose To assess the level of awareness residents have of the Environment Directorate services, how responsive the services are viewed to be, and how to improve the level of awareness and responsiveness.
Subject Countryside services
Cycle facilities
Footpaths, bridleways and rights of way
Public transport
Road and pavement maintenance and repairs
Road safety
Street lighting
The environment
Traffic management, traffic calming measures
Waste and recycling facilities
Commissioned by Janet Wilson Environment Commissioning Manager Janet.Wilson@lancashire.gov.uk 01772 538647
Geographic area Burnley
Method Focus group
Consultation with Special interest group
Date 07/01/2013 - 01/05/2013
Undertaken by Catherine Shutt Graduate Management Trainee Catherine.Shutt@lancashire.gov.uk 01772 533482 Heather Walmsley Graduate Management Trainee Heather.Walmsley@lancashire.gov.uk 01772 535015

Project document(s)


Contact information

For more information about this research contact:

Michael Walder
Senior Policy Officer
01772 533637

Email: Michael.walder@lancashire.gov.uk