Bus shelters survey
|Purpose||The survey aimed to find out public perceptions of the quality of bus shelters and the extent to which they may affect usage of buses and fear of crime.|
|Commissioned by||Joint Overview and Scrutiny Task Group for Bus Shelters|
All of Lancashire
Questionnaire - face-to-face
Questionnaire - online
Questionnaire - postal
|Date||08/01/2007 - 15/02/2007|
|Undertaken by||Corporate Research and Intelligence, Policy Unit|
|Number of responses||1151|
|Key findings||Most people thought that the quality of bus shelters was adequate. Respondents felt that vandalism was a problem (particularly in Burnley and Hyndburn), although most thought it was only a slight problem. Respondents thought that the quality of bus shelters makes a difference to whether people use the buses, and perceptions of the appearance of the local area, other, more vulnerable, peoples' sense of feeling safe, crime and anti-social behaviour and how safe they feel.
The top mentioned improvements for bus shelters were timetable information, better vandal proofing, a quicker response to reports of damage or vandalism.
For more information about this research contact:
Bus shelters task group page: