Home Improvement Services consultation

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Purpose Home Improvement Services (HIS) are a range of supports to help vulnerable people to live safely in their own homes for as long as possible. By vulnerable people we mean older people, those with disabilities and families with disabled children.

Lancashire is made up of 12 districts each with its own Home Improvement Services delivered by a wide range of providers including Home Improvement Agencies, small building firms, equipment providers and handyperson services. Currently there is no consistent offer for people across Lancashire.

Availability of Home Improvement Services, including charges to people and delivery times, differ across the county. People who require a number of services will often receive multiple visits as services are provided from a range of different sources.

We face the challenge of a reducing budget that will continue to decrease over the coming years. For this reason, we need to make sure that we are making the best use of the resources that are available to maintain quality services which address the needs of our communities.

We want to deliver services that are well coordinated, targeted at those-in-need and as efficient in their delivery as possible. We want the same offer for people no matter where they live in Lancashire.

We invite you to give your views on the changes we are considering to the structure and delivery of the Home Improvement Services (HIS) currently provided.
Subject Adults with additional needs
Children with additional needs
Vulnerable children and families
Commissioned by Ann Smith Locality Commissioning Manager
Geographic area All of Lancashire
Method Questionnaire - online
Questionnaire - postal
Consultation with General public
People with physical and/or sensory disabilities
Service users
Date 24/03/2014 - 12/06/2014
Undertaken by Corporate Research and Intelligence Team

Contact information

For more information about this research contact:

Rebecca Robinson
01772 537787
Email: haveyoursay@lancashire.gov.uk