Life in Lancashire Wave 6

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Purpose This survey focuses on issues relating to culture and leisure, the provision of public buildings and alternative methods of accessing county council services.
Subject Museums and the arts
Commissioned by Corporate Communications Group
Geographic area All of Lancashire
Method Questionnaire - postal
Consultation with Life in Lancashire panel
Date 16/09/2002 - 10/10/2002
Undertaken by RBA Research Ltd


Number in sample 1589
Number of responses 1000
Response rate 62%
Key findings Three-fifths of respondents say they have actively participated in activities in Lancashire in the past 12 months - primarily sports or arts activities. There is generally a positive view of the role of arts and culture in Lancashire - three-quarters or more agree that it makes Lancashire an attractive place to live, that it has a positive impact on the quality of life, that it brings in additional tourism and provides learning opportunities. Facilities most likely to be considered essential in a local area include parks and open space, countryside and libraries. Country parks and picnic sites are the most commonly used facilities.

Museums, libraries, schools and community centres generally score well in terms of satisfaction with all aspects relating to 'feel', repair and decoration of the building, signposting and range of facilities. Lower levels of satisfaction are evident about access by public transport (bus and train) or bicycle, and provisions for people with prams or in wheelchairs.

When asked what components are necessary for a public building to be described as 'good', the most essential aspects are being easy to find and accessible for those with prams or wheelchairs. Lancashire's facilities score well on the former aspect but less well on the latter, especially in museums and country parks and picnic sites. Women and households with children are generally more likely to say they would like to use public buildings for community activities. The most popular option is libraries - for either evening or weekend activities.

The most suitable alternative location for accessing county council services is deemed to be district or local council offices. An alternative might be local shops or post offices, or GP surgeries or health centres. Nine out of ten would be likely to use the telephone to access county council services - by far the most popular method suggested.
Outcomes The research gave us a clearer picture of satisfaction with our existing public buildings, and what public priorities are for this type of public building.

We have changed the way we determine the fitness for purpose of our buildings as a result of these priorities for public buildings. This has helped us to:

* address areas where our buildings are not performing as well as they might;
* make sure that future buildings meet your needs better;
* show where we can improve access to the County Council's services.

Project document(s)


Contact information

For more information about this research contact:

Melissa Sherliker
01772 535019


Related information

Living in Lancashire member's website: