Life in Lancashire Wave 1

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Purpose This survey focused on two main topics: safety (an issue which the public explicitly express concern about), and information/communications with the social services department and the records office.
Subject Crime and community safety
Lancashire Record Office
Commissioned by Corporate Communications Group
Geographic area All of Lancashire
Method Questionnaire - postal
Consultation with Life in Lancashire panel
Date 26/07/2001 - 24/08/2001
Undertaken by RBA Research Ltd


Number in sample 1699
Number of responses 1427
Response rate 83%
Key findings Just under half say they have had contact with the police in the last year. Just under half say they never see a police officer on the beat. Seeing police officers on the beat makes them feel safer. Six out of ten agree that on the whole, the police in Lancashire do a good job.

Four in five say they know something about the work of Social Services. Almost nine out of ten panel members would telephone Social Services direct during office hours, just over half would telephone them out-of-hours. One in four panel members say they have contacted Social Services in the past three years, either for themselves or on behalf of someone else.

One in three panel members don¿t think they will need to use the Records Office in the next three years. One in sixteen say they have used the Lancashire Record Office in the past three years. The most popular reason for using the record office would be in researching family history.

Project document(s)


Contact information

For more information about this research contact:

Melissa Sherliker
01772 535019


Related information

Life in Lancashire member's website: