Speed Awareness Course - Equality & Diversity Analysis
Purpose | To assess service access and satisfaction for the various equality strands. |
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Subject |
Equality and diversity Road safety |
Commissioned by | Director of Highways and Environmental Management (Rob Clifford) |
Geographic area |
All of Lancashire |
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Method |
Questionnaire - face-to-face |
Consultation with |
Service users |
Date | 01/03/2008 - 31/03/2008 |
Undertaken by | Jay Patel & Richard Matthews |
Results
Number in sample | 200 |
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Number of responses | 200 |
Response rate | 100% |
Key findings | Males are more likely to use the service than females. BME people use the service proportionally. People aged 40-49 are more likely to use the service than any other age group, and people aged 16-19 and above 70 are least likely to use the service. Disabled people are less likely to use the service than non- disabled people. There are no significant differences in satisfaction levels. |
Outcomes | Analysis passed back to the service for business planning and service development purposes. |
Contact information
For more information about this research contact:
Richard Matthews
Assistant Performance Manager
Environment Directorate
Ex 30792