Living in Lancashire wave 36

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Purpose The objective of this survey is to look at people's views about Lancashire Archives, economic development and winter gritting.
Subject Lancashire Record Office
Economy and regeneration
Road and pavement maintenance and repairs
Commissioned by Corporate Research and Intelligence Team
Geographic area All of Lancashire
Method Questionnaire - online
Questionnaire - postal
Consultation with Life in Lancashire panel
Date 15/02/2012 - 23/03/2012
Undertaken by Corporate Research and Intelligence Team

Results

Number in sample 2779
Number of responses 1971
Response rate 70%
Key findings Winter gritting
- Nearly two thirds of respondents are satisfied with the winter gritting service (65%).
- Over a third of respondents feel well informed about winter gritting this year (35%), but over half of respondents don't feel informed (56%).
- Panel members were most likely to get their information on winter gritting services from radio travel bulletins (28%), word of mouth (25%) and their local newspaper/local newspaper's website (22%). Around a fifth of respondents didn't receive any information through the listed channels (21%).
- Panel members would prefer to receive information on winter gritting services through radio travel bulletins (50%), followed by television travel bulletins (43%), the council's winter leaflet (39%) and local newspaper/local newspaper's website (37%).

Lancashire Archives
- To find out more about the history of their local community, over two fifths of respondents would start their search on the internet (44%). Only around one in twenty respondents would start at Lancashire Archives (6%).
- To find out more about their family history, nearly three fifths of respondents would start on the internet (58%). Around one in seven would start at Lancashire Archives (15%).
- Over two fifth of respondents had heard of Lancashire Archives before they received the questionnaire (43%), but over half had not (55%).
- Nearly two fifths of respondents say they would not be more likely to visit Lancashire Archives if its opening times changed (37%). However, nearly a third of respondents would be more likely to visit if it was open more regularly on a Saturday (31%).
- Nearly half of respondents, or their immediate family, would be interested in attending sessions on how to trace their family history (49%). Over two fifths of respondents would be interested in attending open days with a chance to see archive treasures (43%).
- The online services respondents would be most likely to use are a guide to tracing their family history in Lancashire (54%) and the facility to view images of documents online (53%).
- The records that respondents would be most likely to view online are Lancashire church registers of baptisms, marriages and burials (57%), other documents, searchable by name, which can be used for family history (54%), and historic maps of Lancashire (53%).

Economic Development
- A fifth of respondents have no formal qualifications (20%). Two fifths of respondents have a degree level qualification or higher (40%).
- Around half of respondents are currently in paid employment (53%).
- Around three quarters of respondents travel for up to half an hour each way to get to work (73%). Only one in twenty respondents travels for over an hour each way (6%).
- Just less than three quarters of respondents use the car to get to work every, or most, days (71%). The most common reasons for using a car to get to work are that it is more convenient (51%) and saves time (45%).
- To get to work, just under half of respondents would be prepared to travel for more than half an hour each way (48%).
- Only around one in eight respondents feel that there is a wide range of jobs available for them in Lancashire which reflect their skill level/experience (13%).
- Over the next two years, a third of respondents feel their job prospects in Lancashire will get worse (36%), while only one in twenty respondents feel they will get better (6%).

Project document(s)

Report(s)

Questionnaire(s)

Contact information

For more information about this research contact:

Melissa Sherliker
01772 535019

Email: haveyoursay@lancashire.gov.uk