Household Waste Recycling Centres, Equality & Diversity Study

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Purpose To assess service access and satisfaction by equality strands.
Subject Accessibility
Waste and recycling facilities
Commissioned by Director of Waste & Natural Resource Management (Steve Browne)
Geographic area All of Lancashire
Method Questionnaire - face-to-face
Consultation with Service users
Date 01/10/2007 - 31/10/2007
Undertaken by Jay Patel, Richard Matthews


Number in sample 601
Number of responses 601
Response rate 100%
Key findings No significant differences in satisfaction.

Under-representation of: Women, BME, Disabled People, and Young People (aged 17-24)
Outcomes Service Area given results to inform future business planning.

Project document(s)


Contact information

For more information about this research contact:

Richard Matthews
Assistant Performance Manager
Environment Directorate
Ex 30792