Survey of Personal Budget holders in Lancashire
|Purpose||The purpose of the Survey was to gather peoples views and opinions regarding the process for Self Directed Support/Personal Budgets and to consider if personal budgets had improved their quality of life|
|Commissioned by||Steve Sinnott -|
All of Lancashire
Questionnaire - face-to-face
Questionnaire - telephone
|Date||01/04/2009 - 29/05/2009|
|Undertaken by||Paula Jones - Social Worker Bhanu Reddy - Citizen Feedback Officer|
|Number in sample||40|
|Number of responses||40|
|Key findings||95% of people said they were given sufficient information in order to make a decision to proceed with a personal budget.
90% of people put their Support Plan together with their Social Care Worker.
63% reported the whole process had taken longer than 8 weeks (although the same percentage felt this was about right).
30% felt the process was complicated, 70% found it straightforward
95% felt that they were primarily leading the choices and decisions that were made throughout the process
For more information about this research contact:
Contact Steve Sinnott - Independent Social Care Consultant